Billing Terms & Conditions
Payment Policy
Welcome to Dr.Relax Epsom Salt! This Payment Policy outlines the payment methods we accept, guidelines for using discount codes, and key information regarding our Cash on Delivery (COD) service.
Available Payment Methods
To ensure a secure and hassle-free checkout experience, we provide multiple trusted payment options:
1. Prepaid Online Payments
We support advance payments via secure and reliable gateways:
- Razorpay
- PhonePe
These platforms allow you to pay through various convenient methods, including:
- UPI (Unified Payments Interface)
- Debit Cards
- Credit Cards
- Net Banking
- Mobile Wallets
2. Cash on Delivery (COD)
Prefer to pay upon delivery? We offer COD at select pin codes. Availability may vary depending on your location, and eligibility will be confirmed during checkout.
Payment Security
We prioritize your security. All transactions processed through Razorpay and PhonePe are encrypted and handled through secure channels. Rest assured—we do not store any payment details on our servers.
Order Confirmation
Once your payment is processed successfully, an order confirmation will be sent to your registered email and WhatsApp number. COD orders will also receive confirmation via your provided contact details.
Need Help with a Payment?
- If your payment fails or money is deducted but your order is not confirmed:
- Please allow 30 minutes for automatic reconciliation.
- If the issue persists, get in touch with us with your payment reference ID.
Contact Us
Company Name: Dr.Relax Epsom Salt
Phone: +918700920040
Email: care@drrelax.shop
Address: 135, F Block, 7th Street, Anna Nagar East, Chennai, Tamil Nadu 600102, India
Contact Form: Here
Customer service hours: Monday - Sunday: 10:00 to 18:00 (IST)
We aim to respond within one business day
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